Terms & Conditions
By using Sanwo.io, you agree to be bound by these general terms and conditions:
Sanwo.io and related entities (collectively referred to herein as “Sanwo.io”, “we”, “our”, “us”) provides this website and the materials located at and under the domain name https://sanwo.io and such other domains as Sanwo.io operates or may in the future operate (collectively, this “Site”) and any other Sanwo.io services offered on this Site as are communicated to you, the user, subject to compliance with these terms and conditions relating to this Site and the Services (collectively, this “Agreement” ). By accessing and/or using the Site or the Services, you accept and agree to be legally bound by this Agreement, as it may be amended or supplemented from time to time, and agree to all operating rules, terms, conditions, policies, and procedures that may be published on this Site or in connection with the Services. All such rules, terms, conditions, policies, and procedures are incorporated into this Agreement by this reference. We may change, add or remove portions of this Agreement at any time, and if we do so, we will post such changes on the Site and the changes will become immediately effective, and your continued use of the Site will indicate your acceptance of this Agreement as it is then in effect.
Description of Service
Sanwo is a fintech product that creates a trust value system between buyers and sellers. It is a product that allows vendors/freelancers/sellers to create a trust value for buyers via an escrow system that allows buyers to transact safely without the fear of being scammed. Beyond that, Sanwo is a business-centric platform that allows teams to collaborate on finance, sales, savings, and business management.
Limitation of Services
Sanwo.io Services are only available for lawful items and services. Only registered Merchants/Business Owners/Freelancers who are the receiving party may use the Services, we rely on the information provided by the receiving party to register the paying party and we keep these information for documentation purposes only. In order to register, you must supply all information required on the Site. Applicable state or federal laws and regulations may further limit the Services.
Users shall not utilize the Site or the Services in connection with any Transaction that is illegal or involves any illegal items, or is for any illegal purpose; involves any obscene material; involves any munitions or firearm; involves pirated software, DVD or videos or item(s) otherwise infringing copyrighted works; involves illegal drugs or controlled substances; involves real property or any interest in real property, the sale or transfer of liquor licenses, the sale of a business (bulk sale), the transfer of title to a business entity, fund or joint control escrows, mobile homes or manufactured homes or the refinancing of either, reservation deposits of any kind, or promissory notes, mortgages or deeds of trust. In addition, Sanwo.io, in its sole discretion, may refuse to complete any Transaction that Sanwo.io has reason to believe is unauthorized or made by someone other than you, may violate any law, rule or regulation, or if Sanwo.io has reasonable cause not to honor it. Each User agrees to indemnify and hold Sanwo.io harmless for losses resulting from any use or attempted use of the Services in violation of this Agreement.
A merchant/business owner/Freelancer (Business Owner) generates an invoice and sends the link to the payer of that product or service. The payee follows the link, confirms their details and proceeds to pay the invoice. Once the invoice has been paid, the payment reflects digitally in the Business Owner’s pending account where it’s locked. They can’t withdraw the money. After the goods or services have been delivered, the payer uses the same link to confirm receipt of products or services. And Sanwo.io will release money immediately to the business owner’s main account where they can now withdraw it. Where possible, business owners must ensure payer confirms receipt on delivery. See Request Refund Policy.
Whenever a dispute occurs, Sanwo.io gives both transacting parties an opportunity for mutual resolution. In a situation where they can mutually resolve the dispute within 7 working days, Sanwo.io may step in and attempt to help both parties resolve the dispute. Depending on the volume of the transaction and the technicality of the product or service involved, Sanwo.io may refer parties to a Sanwo.io constituted Mediation/Arbitration panel involving professionals licensed to act in that capacity and the outcome of such mediation or arbitration will bound both parties.
Parties agree to pay the transaction fees by using Sanwo.io services, including, without limitation to third party service fees (e.g., shipping, appraisal, inspection, etc.) where and if applicable. Once paid, Sanwo.io fees are nonrefundable. Sanwo.io fees may change from time to time in Sanwo.io’s absolute and sole discretion. Sanwo.io is not responsible for payment of any sales, use, personal property or other governmental tax or levy imposed on any items purchased or sold through the Services or otherwise arising from the transaction.
Sanwo.io uses secure sockets layer (“SSL”), a security protocol that provides data encryption, server authentication, and message integrity for connections to the Internet to ensure that the data you provide Sanwo.io is not transmitted over the Internet unencrypted and cannot be viewed by unauthorized individuals. Sanwo.io has also implemented a security system requiring a user ID and a password to access your transactions on the Site. You agree not to give your password or One Time Password to any other person or entity and to protect it from being used or discovered by anyone else.
Disclaimers and Limitations
You expressly agree that your use of the Services is at your sole risk. The Services are provided on a strictly “as is” and “as available” basis. Sanwo.io MAKES NO WARRANTY WITH RESPECTS TO THE UNDERLYING TRANSACTION, ANY ITEMS OBTAINED BY YOU THROUGH THE USE OF THE SITE OR THE SERVICES, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES OR THE SITE WILL BE UNINTERRUPTED, TIMELY, OR ERROR FREE.
– Sanwo.io expressly disclaims any and all express and implied warranties, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Sanwo.io shall not be liable or responsible for those guarantees, warranties and representations, if any, offered by any Seller of items. No advice or information, whether oral or written, obtained by you from Sanwo.io or through the Services shall create any warranty not expressly made herein.
– You acknowledge and agree that Sanwo.io does not endorse the website of any third party, or assume responsibility or liability for the accuracy of any material contained therein, or any infringement of third party intellectual property rights arising therefrom, or any fraud or other crime facilitated thereby. In no event will Sanwo.io be liable for any act or omission of any third party, including, but not limited to, your financial institution, any payment system, any third party service provider, any provider of telecommunications services, Internet access or computer equipment or software, any mail or delivery service or any payment or clearing house system or for any circumstances beyond Sanwo.io’s control (including but not limited to, fire, flood or other natural disaster, war, riot, strike, terrorism, act of civil or military authority, equipment failure, computer virus, infiltration or hacking by a third party, or failure or interruption of electrical, telecommunications or other utility services).
– TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER Escrow.com NOR ITS AFFILIATES, SHALL BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, RELATING TO YOUR USE OF THE SITE OR THE SERVICES OR YOUR INABILITY TO USE THE SITE OR THE SERVICES.
Termination of Services
Sanwo.io may suspend or terminate your use of the Services at any time, without notice for any reason, in Sanwo.io’s sole discretion. Except as warranted by risk to the security, privacy or integrity of the Services, Sanwo.io will attempt to provide you with prior notice of the suspension or termination of the Services by sending you an e-mail, but Sanwo.io is not obligated to do so. You shall remain liable for all Transactions you initiate through the Services prior to such termination, and the performance of your obligations, including but not limited to, the delivery of the items and the payment of all amounts you owe prior to termination or discontinuation of your use of the Services.
Sanwo.io reserves the right to change this Agreement, or any portion of it, at any time. You understand that the most recent version of this Agreement will be located on the Site.
Choice of Law
This Agreement shall be governed by and construed in all respects in accordance with the laws of the Federal Republic of Nigeria except as decided by Sanwo.io depending on the nature of the transactions and parties involved.